Skip to main content

Store Information and Policies

🔗 How to Access:
Store Information

On this page, you can set up your store information and adjust the various policies that define how you handle orders, shipping, payments, returns, and other essential store policies. These settings are crucial for ensuring a smooth and professional user experience.

1. Basic Store Information​

  • Store Email:

    • You must enter the email address through which customers will be contacted, as it will appear on order invoices and notifications.

  • Store Phone Number:

    • Enter a phone number to communicate with customers if needed.

  • Company Address:

    • Enter the physical address of your company. The address must be accurate as it will be used for invoices and shipping.

2. Shipping Policy Settings​

  • Shipping Policy:
    • In this section, you can define your store's shipping policy.
    • For example, you can specify if shipping is free for certain orders or set a specific shipping price.
    • Policy Content: You can add texts for the shipping policy such as "Free shipping for orders over a certain amount" or "Shipping takes 3-5 business days."

3. Cash on Delivery Policy​

  • Enable Cash on Delivery Policy:

    • You can enable or disable the cash on delivery option based on your store's policy.
    • After enabling this feature, you can set the cash on delivery policy for your customers, including whether additional fees will apply.

  • Cash on Delivery Policy Title:

    • A specific title is set for the cash on delivery policy, which will appear to customers when they choose this option.
    • Policy Content: Here, you can add details about the cash on delivery policy, such as how you handle customers who choose this option.

4. Return Policy​

  • Return Policy Title:

    • In this field, you can enter the appropriate title for the return policy.

  • Return Policy Content:

    • You can add details about the return policy, such as the time frame in which customers can return products, and the conditions the product must meet for returns.

5. Save Changes​

  • After modifying all policies and information, make sure to click Save to apply the changes you made.